Custom Event Ticketing Solutions
For almost 20 years, we’ve built our credibility by developing highly functional event ticketing solutions for Ticketmaster, Vendini, eTix, Live Nation, Event Espresso, TicketPrinting.com, and more. These solutions help our clients fill venues, prevent ticketing fraud, and smooth their operations — both for existing platforms and new ones.
Some of Our Event Ticketing Clients:
Our Ticketing Expertise
Since 2004, we've developed a unique understanding of the event ticketing solutions that clients need. With us, they don't waste time explaining a box office app, why offline mode is important, or how patrons work. Our domain experience gets us up to speed quicker and our client's new ticketing service functionality gets to market faster. Clients rely on our expertise to implement product roadmaps, update technology to ease maintenance, improve UI/UX, build integrations, and add killer features that make them stand out.
Custom Event Ticketing System Development
Deliver a ticketing system that exceeds event organizer and patron expectations. Add revenue-growing features such as multiple payment type acceptance, accurate seat pricing, patron communication tools, CRM integration, and more.
Legacy Ticketing System Modernization
Make smarter rewrite decisions. You don't always need a full rewrite. Our business analysts and subject matter experts can help you decide. We can also assist with code and system reviews. Even if your system is based on old tech, we can help.
Ticket Designer & Printing
Your competitors are printing tickets at the door. Now you can, too. Softjourn has assisted countless clients do just that in helping them integrate with different thermal printers, the most common being Boca.
Event App Development
Empower patrons and elevate your brand by offering mobile ticket purchase and reservations. Buy single or group tickets, choose seats, and add merchandise, concessions, and other upsell items – improving patron experience and increasing revenue.
Access Control Apps
We've created and deployed over 20 ticket-scanning apps that went well beyond scanning. Our apps also deliver offline mode, VIP recognition, hardware integrations, card readers, and much more. They also ready clients to sell tickets right at the door.
Ticketing POS
One of the best ways to increase ticket sales is the right POS system. Whether online, onsite, or at the door, we can set you up with features like ticket packages, searching multiple orders using various criteria, customizing ticket design, and much more.
Fan Engagement Apps
Gain patron insight that expands business and marketing strategies with a fan engagement app. Understanding fan reactions before, during, and after an event can increase attendance, improving your relationships with performers and sponsors.
Blockchain in Ticketing
Fraud and inflated resale prices are big issues in ticketing. You can stop both with blockchain. You control and track every ticket sold for an event to identify resellers. The net: Manage your events and ticketing while dramatically reducing costs.
Ticketing Consulting
Our consultants will help you clarify your ideas, whether you're starting a project from scratch or are looking to upgrade your technology.
Sports Apps
We've developed a unique understanding of the sports applications that teams, venues, and organizations need. When working with us, they don't waste time explaining fan engagement features, why real-time data sync is crucial, or how sports analytics work.
Team Extension
Augment your event ticketing platform development with Softjourn's team extension services. Our event ticketing specialists fit effortlessly into your team, providing the expertise and experience required to expedite your ticketing platform.
Cloud Consulting
Optimize your event ticketing software with our Cloud Consulting Services, providing scalable and secure cloud-based solutions for your business.
Start your journey with our event ticketing experts now!
Contact usFeatures We've Brought to Life
Sell More Tickets
Dynamic Pricing
Dynamic pricing optimizes ticket prices and maximizes profit by altering seat prices in real time. It balances supply and demand based on variables such as weather conditions or a competitor’s pricing. Not operating at full capacity, have static ticket revenue, too-low margins, or last-minute customers? Dynamic pricing is the answer.
Donations
Enhance sales and increase donations with features that seamlessly meld donation prompts to your website. We can also develop robust fundraising systems that integrate with ticketing, patron management, and marketing, and empower you to manage and process many donation types in various payment forms.
Promo Code Functionality
Promo codes are a great way to incentivize purchases and gain or enhance customer loyalty. Track marketing efforts and referral programs to measure value. We can apply promo code functionality to many areas, including venue section, event type, or audience segment.
Creating Ticketing Packages
Patrons increasingly demand personalization. We can help you meet this with ticketing packages. Season tickets, subscriptions, and special offers can all keep audiences coming back for more. Offer pre-selected dates, or allow patrons to choose their own.
Refunds and Exchanges
Provide superior customer service with ticket refunds or exchanges. Besides standing out from the crowd, you’ll love the increased productivity from automating the process of re-issuing, refunding, and exchanging tickets. It’s a value-add functionality that’s invaluable.
Customer Experience Optimization
Are you optimizing every sales opportunity? The online event ticketing market is nearly $47 billion and growing. Using mobile apps to book movie, sports, and live event tickets is a huge factor. We’ll ensure your system is mobile responsive by applying our in-depth knowledge of UI and UX design.
Our Event Ticketing Case Studies
Here's how our ticketing experts can bring your idea to life
Contact UsOur Event Ticketing Base Products
Exceed patron expectations with a customized venue map. With our venue mapping tool (VMT), ticketing platforms support event organizers with bespoke maps for unique venues. Built-in best seat available algorithm provides a safe, personalized event while maximizing revenue. Aerial views and multiple currency and language support mean our VMT can work with venues of any size and location.
Want to know more about our ticketing base products?
Contact UsEngagement Models
Need technical skills or expertise? A dedicated team with event ticketing software development experience can help extend resources, and can work seamlessly with your company under your guidance or ours. This model is ideal when planning long-term or larger scope projects, have several projects or a pool of tasks, or don't have a clear vision of future project objectives. Learn more about how Softjourn's dedicated team can support your projects and scale your business goals.
What Services We Offer
Whether upgrading an existing code or creating a new one, the most important expertise we offer is a proven approach to mitigating risk and containing costs. Discover more about Softjourn's expert Consulting Services.
Often clients don't know what product they need, but do know the results they want. Our job is to help define the product and develop optimal solutions to get those results. Learn more about Softjourn's Discovery Phase Services.
To compete, our clients continually need to provide new and better services. We have our own R&D Centers – started in 2008 – which uniquely positions us to do just that. Read more about Softjourn's Research and Development Services.
Our developers and illustrators are experts at UI and UX design. They will work with you to understand your needs in going from idea to prototype to deployment faster and at less cost. Explore further into Softjourn's Digital Product Design Services.
Software development has grown exponentially in recent decades. Softjourn is the solution to help you define and develop forward-thinking technology that gets real-world results. Get to know more about Softjourn's Software Engineering Services.
Our core belief is that analyzing and testing is critical because the essential role of software is so important. In the process, our Quality Assurance team helps you create superior products. Explore further into Softjourn's QA services.
Since day one, we've been providing application support and maintenance services to each customer on every project. It's why we're a proven, trusted partner and reliable asset. Get to know more about Softjourn's Application Support and Maintenance Services.
Our technology stack at Softjourn is designed to empower us to deliver world-class services to our clients. With a strong focus on innovation and efficiency, we continually adapt our expertise to stay ahead of the curve. Discover the Technologies and Frameworks we utilize, and learn how we can bring your ideas to life.

Technology Expertise
Softjourn is a software development company with an assembly of top-level ticketing experts ready to create innovative solutions tailored to each client's needs. With almost two decades of building ticketing systems, we offer our clients advising services, development roadmaps, and high-performance applications.
Softjourn's experts know how to build and deploy event applications and develop specialized features using the latest technologies to write new code or rewrite legacy code.
Client Testimonials
Tacit Corporation selected Softjourn for their custom event ticketing solutions due to their technical expertise and direct approach. Brenda Crainic, CTO of Tacit, highlighted, "Our Softjourn team developed and helped us certify most of our integrations with over 60 third-party systems, such as Point of Sale, payment gateways, loyalty and gift cards, players cards, student cards, lockers and most recently, autonomous stores.
Our team's dedication to understanding Tacit's needs has been instrumental in enhancing their platform's capabilities, ensuring robust solutions. This ongoing collaboration underscores our commitment to delivering high-quality, innovative services that support our clients' visions." - Brenda Crainic, CTO and Co-Founder of Tacit
Want to Know More?
Fill out your contact information so we can contact you























































