Custom Event Ticketing Solutions
Ticketing

Custom Event Ticketing Solutions

For almost 20 years, we’ve built our credibility by developing highly functional event ticketing solutions for Ticketmaster, Vendini, eTix, Live Nation, Event Espresso, TicketPrinting.com, and more. These solutions help our clients fill venues, prevent ticketing fraud, and smooth their operations — both for existing platforms and new ones.

Some of Our Event Ticketing Clients:

  • Ticket River
  • Planeta Kino IMAX
  • IMS
  • myZone
  • Ticketbud
  • SecuTix
  • Ticketpro
  • Ticket Hoy
  • WW&L
  • TicketPrinting.com
  • Datahove
  • Event Espresso
  • Vendini
  • Ticketmaster Worldwide
  • Eventgroove
  • Cinewav
  • EzTix
  • live nation
  • etix
  • Ticombo
  • 123 Tix
  • SuperStar
  • Project Admission
  • Eventfinda
  • Theatermania
  • Quicket
  • Spektrix

Our Ticketing Expertise

Since 2004, we've developed a unique understanding of the event ticketing solutions that clients need. With us, they don't waste time explaining a box office app, why offline mode is important, or how patrons work. Our domain experience gets us up to speed quicker and our client's new ticketing service functionality gets to market faster. Clients rely on our expertise to implement product roadmaps, update technology to ease maintenance, improve UI/UX, build integrations, and add killer features that make them stand out.

Custom Event Ticketing System Development

Custom Event Ticketing System Development

Deliver a ticketing system that exceeds event organizer and patron expectations. Add revenue-growing features such as multiple payment type acceptance, accurate seat pricing, patron communication tools, CRM integration, and more.

Read More
Legacy  Ticketing System Modernization

Legacy Ticketing System Modernization

Make smarter rewrite decisions. You don't always need a full rewrite. Our business analysts and subject matter experts can help you decide. We can also assist with code and system reviews. Even if your system is based on old tech, we can help.

Read More
Ticket Designer & Printing

Ticket Designer & Printing

Your competitors are printing tickets at the door. Now you can, too. Softjourn has assisted countless clients do just that in helping them integrate with different thermal printers, the most common being Boca.

Read More
Event App Development

Event App Development

Empower patrons and elevate your brand by offering mobile ticket purchase and reservations. Buy single or group tickets, choose seats, and add merchandise, concessions, and other upsell items – improving patron experience and increasing revenue.

Read More
Access Control Apps

Access Control Apps

We've created and deployed over 20 ticket-scanning apps that went well beyond scanning. Our apps also deliver offline mode, VIP recognition, hardware integrations, card readers, and much more. They also ready clients to sell tickets right at the door.

Read More
Ticketing POS

Ticketing POS

One of the best ways to increase ticket sales is the right POS system. Whether online, onsite, or at the door, we can set you up with features like ticket packages, searching multiple orders using various criteria, customizing ticket design, and much more.

Fan Engagement Apps

Fan Engagement Apps

Gain patron insight that expands business and marketing strategies with a fan engagement app. Understanding fan reactions before, during, and after an event can increase attendance, improving your relationships with performers and sponsors.

Blockchain in Ticketing

Blockchain in Ticketing

Fraud and inflated resale prices are big issues in ticketing. You can stop both with blockchain. You control and track every ticket sold for an event to identify resellers. The net: Manage your events and ticketing while dramatically reducing costs.

Read More
Ticketing Consulting

Ticketing Consulting

Our consultants will help you clarify your ideas, whether you're starting a project from scratch or are looking to upgrade your technology.

Read More
Sports Apps

Sports Apps

We've developed a unique understanding of the sports applications that teams, venues, and organizations need. When working with us, they don't waste time explaining fan engagement features, why real-time data sync is crucial, or how sports analytics work.

Read More
Team Extension

Team Extension

Augment your event ticketing platform development with Softjourn's team extension services. Our event ticketing specialists fit effortlessly into your team, providing the expertise and experience required to expedite your ticketing platform.

Read More
Cloud Consulting

Cloud Consulting

Optimize your event ticketing software with our Cloud Consulting Services, providing scalable and secure cloud-based solutions for your business.

Read More

Start your journey with our event ticketing experts now!

Contact us

Features We've Brought to Life

  • Administrator Area

    Administrator Area

    Streamline your ticketing operations with a comprehensive and intuitive administrative interface, empowering efficient system management.

    • Manage Users
    • Ghost Login
    • System Settings
    • Reports
    • Invoices
  • Events Wizard

    Events Wizard

    Simplify event creation and setup with a user-friendly Events Wizard, enabling effortless configuration and customization of ticketing offerings.

    • General Event & Venue Info
    • Ticket Types & Other Products
    • Payment Options & Discounts
    • Design: Event Page, Ticket Order, Confirmation Email
    • Publish & Share
  • Organizer Area

    Organizer Area

    Take control of your events, venues, customers, and financials with an Organizer Area, which provides a centralized hub for efficient management, insightful reports, and seamless invoicing.

    • Venues: General Info, Pin on the Map, Venue Mapping Tool
    • Customer Management: Search, Orders History, Email Campaigns
    • Reports: Ticket Sales, Scans, Customers
    • Invoices
    • Dashboard: Revenue Statistics, Events Statistics
  • Box Office

    Box Office

    Boost your box office efficiency with a versatile Box Office solution, empowering effortless management of ticket sales, orders, refunds, and exchanges, all within a single, user-friendly interface.

    • Ticket Sales
    • Orders
    • Refunds
    • Exchanges
  • Scanning App

    Scanning App

    Enhance your ticket scanning process with an innovative Scanning App, ensuring fast and accurate ticket validation, even in offline mode, while offering comprehensive sales history and insightful statistics.

    • Validate Tickets
    • Offline Mode
    • Sell Tickets
    • History
    • Statistics

Sell More Tickets

Dynamic Pricing

Dynamic Pricing

Dynamic pricing optimizes ticket prices and maximizes profit by altering seat prices in real time. It balances supply and demand based on variables such as weather conditions or a competitor’s pricing. Not operating at full capacity, have static ticket revenue, too-low margins, or last-minute customers? Dynamic pricing is the answer.

Donations

Donations

Enhance sales and increase donations with features that seamlessly meld donation prompts to your website. We can also develop robust fundraising systems that integrate with ticketing, patron management, and marketing, and empower you to manage and process many donation types in various payment forms.

Promo Code Functionality

Promo Code Functionality

Promo codes are a great way to incentivize purchases and gain or enhance customer loyalty. Track marketing efforts and referral programs to measure value. We can apply promo code functionality to many areas, including venue section, event type, or audience segment.

Creating Ticketing Packages

Creating Ticketing Packages

Patrons increasingly demand personalization. We can help you meet this with ticketing packages. Season tickets, subscriptions, and special offers can all keep audiences coming back for more. Offer pre-selected dates, or allow patrons to choose their own.

Refunds and Exchanges

Refunds and Exchanges

Provide superior customer service with ticket refunds or exchanges. Besides standing out from the crowd, you’ll love the increased productivity from automating the process of re-issuing, refunding, and exchanging tickets. It’s a value-add functionality that’s invaluable.

Customer Experience Optimization

Customer Experience Optimization

Are you optimizing every sales opportunity? The online event ticketing market is nearly $47 billion and growing. Using mobile apps to book movie, sports, and live event tickets is a huge factor. We’ll ensure your system is mobile responsive by applying our in-depth knowledge of UI and UX design.

Our Event Ticketing Case Studies

Here's how our ticketing experts can bring your idea to life

Contact Us

Our Event Ticketing Base Products

Exceed patron expectations with a customized venue map. With our venue mapping tool (VMT), ticketing platforms support event organizers with bespoke maps for unique venues. Built-in best seat available algorithm provides a safe, personalized event while maximizing revenue. Aerial views and multiple currency and language support mean our VMT can work with venues of any size and location.

Want to know more about our ticketing base products?

Contact Us

Engagement Models

Need technical skills or expertise? A dedicated team with event ticketing software development experience can help extend resources, and can work seamlessly with your company under your guidance or ours. This model is ideal when planning long-term or larger scope projects, have several projects or a pool of tasks, or don't have a clear vision of future project objectives. Learn more about how Softjourn's dedicated team can support your projects and scale your business goals.

Ticketing Market Growth
Ticketing Market Growth

According to a recent IBISWorld’s report, the event ticketing industry is expected to grow at an average annual rate of 5%. Players must focus on expanding and optimizing their product and service offerings – and our solutions will do just that.

Softjourn Ticketing Experience
Softjourn Ticketing Experience

Since 2004, we’ve delivered an extensive range of event ticketing solutions – both functional and system-level. We’ve developed new, creative solutions and enhanced existing platforms to help our customers compete, grow, and prosper.

How We Apply Our Creativity
How We Apply Our Creativity

As a global technology services provider for event ticketing companies, we take great pride in developing innovative software. Our blockchain, voice, biometrics and access control, AR and fan engagement solutions all prove one thing to our clients: the best way to anticipate the future is to create it.

What Services We Offer

Whether upgrading an existing code or creating a new one, the most important expertise we offer is a proven approach to mitigating risk and containing costs. Discover more about Softjourn's expert Consulting Services.

Often clients don't know what product they need, but do know the results they want. Our job is to help define the product and develop optimal solutions to get those results. Learn more about Softjourn's Discovery Phase Services.

To compete, our clients continually need to provide new and better services. We have our own R&D Centers – started in 2008 – which uniquely positions us to do just that. Read more about Softjourn's Research and Development Services.

Our developers and illustrators are experts at UI and UX design. They will work with you to understand your needs in going from idea to prototype to deployment faster and at less cost. Explore further into Softjourn's Digital Product Design Services.

Software development has grown exponentially in recent decades. Softjourn is the solution to help you define and develop forward-thinking technology that gets real-world results. Get to know more about Softjourn's Software Engineering Services.

Our core belief is that analyzing and testing is critical because the essential role of software is so important. In the process, our Quality Assurance team helps you create superior products. Explore further into Softjourn's QA services.

Since day one, we've been providing application support and maintenance services to each customer on every project. It's why we're a proven, trusted partner and reliable asset. Get to know more about Softjourn's Application Support and Maintenance Services.

Our technology stack at Softjourn is designed to empower us to deliver world-class services to our clients. With a strong focus on innovation and efficiency, we continually adapt our expertise to stay ahead of the curve. Discover the Technologies and Frameworks we utilize, and learn how we can bring your ideas to life.

Consulting

Technology Expertise

Softjourn is a software development company with an assembly of top-level ticketing experts ready to create innovative solutions tailored to each client's needs. With almost two decades of building ticketing systems, we offer our clients advising services, development roadmaps, and high-performance applications.

Softjourn's experts know how to build and deploy event applications and develop specialized features using the latest technologies to write new code or rewrite legacy code.

.NETC#JavaTypeScriptKoaExpress.jsNode.jsPythonPHPLaravelSymfonyC++Ruby on Rails
Go

Client Testimonials

Tacit Corporation selected Softjourn for their custom event ticketing solutions due to their technical expertise and direct approach. Brenda Crainic, CTO of Tacit, highlighted, "Our Softjourn team developed and helped us certify most of our integrations with over 60 third-party systems, such as Point of Sale, payment gateways, loyalty and gift cards, players cards, student cards, lockers and most recently, autonomous stores.
Our team's dedication to understanding Tacit's needs has been instrumental in enhancing their platform's capabilities, ensuring robust solutions. This ongoing collaboration underscores our commitment to delivering high-quality, innovative services that support our clients' visions." - Brenda Crainic, CTO and Co-Founder of Tacit

Read the Full Case Study

Want to Know More?

Fill out your contact information so we can contact you

  • Softjourn helped us manage our growth. We were growing 30% year over year. Softjourn had a key area of expertise to provide us tactical help. Softjourn was very good at finding people with the right skillset, and quickly. And they had a good knowledge-sharing process. Turnover is to be expected in software development; there's a lot of competition. But when we did have a personnel change, it didn't affect [SecuTix] or our project. Softjourn has a pretty good knowledge-sharing process, even when they change people, they handled onboarding new people well and fast, which [SecuTix] appreciated. I get a lot of [development] offers, most of them say, 'we're great developers.' What made Softjourn stand out was their experience in ticketing, specifically. [SecuTix] wanted to try someone who had that experience, so we decided to go with Softjourn. Softjourn has a good reputation in the industry, and they were priced well.
    Marc MazzariolVP of Product at SecuTix
  • It was very clear Softjourn knew what they were doing. Softjourn had a plan. Other software development companies we spoke with were just giving us a price for the hour. Softjourn came back with something clear, which influenced our decision. It was clear the people we were working with are very competent. They know the industry and were quick to understand our concerns. I'm confident that others who come to Softjourn will get what they want.
    Guislaine Bulman
    Guislaine BulmanPresident at Ticketpro
  • I researched your company quite a bit beforehand. I liked the fact that you had experience with other event mobile apps as well as daily/weekly progree reports. I think everything went pretty well. It was great to be able to work and communicate with the developers directly.
    Seth ShoultesCo-Founder at Event Espresso
  • The new design is much more modern and will help us be more competitive, and also provide a much-improved experience for our customers. Communication and organization were both great – Softjourn's team demonstrated their expertise by providing multiple suggestions for improving our current UI/UX.
    Emily Korczyk
    Emily KorczykHead of Design at Eventgroove
  • Working sessions with the Softjourn team were very productive since we didn't initially have a clear idea of what we needed. When their solutions architect came to us with suggestions and recommendations, it was much easier to make smart decisions.
    Atle Barlaup
    Atle BarlaupCo-Founder and CEO
  • I feel like Softjourn's team knew what they were doing and that they had the experience and enthusiasm we needed. Any challenges that we threw at them they were willing to take on and solve for us!
    Omar Sider
    Omar SiderPresident at Superstar
  • Softjourn's work on the Access Control App is a shining example of how well a project can go. All of our requirements were met, no code changes were needed, and the app worked extremely well from the start.
    Stephen Glicken
    Stephen GlickenCEO & Co-Founder at Project Admission
  • Working with Softjourn to develop the Pass Design tools has freed up our team to focus on other strategic initiatives. This feature, now included within the core Spektrix offering, has opened up exciting new opportunities for us and strengthened our competitive edge.
    Richard Bates
    Richard BatesDirector of Product at Spektrix