Focus on Main Services, Leave Software Development to us!

Since transaction volumes have been growing rapidly, UPC was looking for a software development partner to assist with support and improvements for their existing processing system, TPII.

About Ukrainian Processing Center (UPC)

A member of the Raiffeisen International Group, the Ukrainian Processing Center (UPC), is the leader in Ukrainian payment card processing, ATM support and payment solutions for banks.

The Need

Since transaction volumes have been growing rapidly, UPC was looking for a software development partner to assist with support and improvements for their existing processing system, TPII. The objective was to build a device management system for payment card authorization and card acceptance at ATMs, POS, kiosks, online, and so on.

The Solution

A dedicated team approach

After a successful first project, UPC decided to continue working with Softjourn, extending the format to a dedicated team that could be involved in ongoing work with its systems.

Cash flow management system

TPII is the largest ongoing project, involving a package of software products developed by IFS International, Inc. to manage networks of ATMs and POS devices.

Visa and MasterCard features

With the new features Softjourn implemented, UPC's customers can now use contactless MasterCard and VISA cards.

Softjourn analyzed new VISA and MasterCard mandates, such as the October 2010 VisaNet Business Enhancements v.1.0, and implemented the necessary changes to meet these requirements. We also prepared documentation for the changes.

Customer Data Management

We also set up data generation for the Central Cash Management system of one of UPC's client, Aval Bank, a member of the Raiffeisen International Group.

The Benefits

The customer satisfaction rate went up after the system bug fixes and new features were added.
Cost effectiveness improved by using Linux OS and Softjourn's solutions.

"Since 2010 Softjourn team have been maintaining the processing system which is a core of our business; they've done a great job so far! We value the knowledge transfer process as well as excellent development skills!" - Andriy Berezyuk, Business Development Director at UPC

What Our Clients Say

“Your team has provided us with outstanding service and outcomes. We couldn't be happier with your work or our progress. All of the members of your team have each shown themselves experts in their respective areas and have been a pleasure to work with.”
Ben Melton
Product Owner at CapStorm
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“The partnership, commitment, and skill of the Softjourn team enabled us to navigate this product transformation effectively.”
Eric Rauch
Co-Founder of Pivot, Pivot
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“The Softjourn team was very quick to response to issues as well. I'm happy with the result.”
Mike Kenefsky
Operations Director at PM Vitals, PM Vitals
“Softjourn's pragmatic approach spotted potential blockers early on, ensuring we stayed on track.”
Sam Mogil
CEO & Co-Founder, SquadUP
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“Softjourn's pragmatic approach spotted potential blockers early on, ensuring we stayed on track.”
Richard Bates
Director of Product at Spektrix, Spektrix
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“Wonderful work on our platform – everything looks great, and you did such a great job!”
Myers-Briggs
Team Leaders, Myers-Briggs
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