Prevent Orphan Seats With Our Latest Venue Mapping Tool Functionality

Softjourn's Venue Mapping Tool (VMT) introduced new functionality to prevent orphan seats, no matter the structure of a venue. This new functionality ensures that all seats sold are grouped together, minimizing the number of single empty seats - which can be a selling nightmare for ticket sellers.

tech content2 min read

Softjourn's Venue Mapping Tool (VMT) introduced new functionality to prevent orphan seats, no matter the structure of a venue. This new functionality ensures that all seats sold are grouped together, minimizing the number of single empty seats - which can be a selling nightmare for ticket sellers.

Empty single seats can be a headache for event organizers and ticket sellers, especially in venues with unconventional seating arrangements.

Fortunately, Softjourn has developed a solution that adapts to any venue, ensuring that ticket buyers have the best possible experience when selecting their seats, while also eliminating the risk of orphan seats being left unsold.

Prevent Orphan Seats

Softjourn's Venue Mapping Tool (VMT) introduced new functionality to prevent orphan seats, no matter the structure of a venue. This new functionality ensures that all seats sold are grouped together, minimizing the number of single empty seats - which can be a selling nightmare for ticket sellers.

This functionality has been designed to ensure that, as ticket buyers select their seats, they are presented only with options where two or more seats are available on each side of their selection. You can choose to have ticket buyers receive a warning message if they attempt to choose unavailable seats, or you can make it completely unavailable for buyers to purchase seats that leave an orphan.

This not only improves the overall experience for event-goers but also ensures that ticket sellers can maximize their revenue by selling all available seats, regardless of the seating pattern.


Preventing orphan seats is just one of the many ways Softjourn's Venue Mapping Tool is helping event organizers and ticket sellers streamline their processes and maximize revenue, regardless of the venue's seating pattern.

With its easy-to-use interface and powerful features best seat picker, whole table booking, and arena mapping, the VMT is the go-to platform for anyone looking to sell tickets for events of any size.

Looking to see how it works? Book a free demo with one of our experts today and see how our venue mapping tool will benefit your platform.

What Our Clients Say

  • Your team has provided us with outstanding service and outcomes. We couldn't be happier with your work or our progress. All of the members of your team have each shown themselves experts in their respective areas and have been a pleasure to work with.

    Ben Melton

    Product Owner at CapStorm

    Read case study →
  • The partnership, commitment, and skill of the Softjourn team enabled us to navigate this product transformation effectively.
    Eric Rauch

    Eric Rauch

    Co-Founder of Pivot, Pivot

    Read case study →
  • The Softjourn team was very quick to response to issues as well. I'm happy with the result.

    Mike Kenefsky

    Operations Director at PM Vitals, PM Vitals

  • Softjourn's pragmatic approach spotted potential blockers early on, ensuring we stayed on track.
    Sam Mogil

    Sam Mogil

    CEO & Co-Founder, SquadUP

    Read case study →
  • Softjourn's pragmatic approach spotted potential blockers early on, ensuring we stayed on track.
    Richard Bates

    Richard Bates

    Director of Product at Spektrix, Spektrix

    Read case study →
  • Wonderful work on our platform – everything looks great, and you did such a great job!

    Myers-Briggs

    Team Leaders, Myers-Briggs

    Read case study →

Partnership & Recognition

Want to Know More?

Fill out your contact information so we can call you